Privacy policy

This Privacy Policy explains how Lux Canopy ("we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on fuzy1n-y9.myshopify.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take other steps as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The specific information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

Information You Provide to Us Directly

We collect the following types of personal information you provide directly through the Services:

  • Contact Information, such as your name, address, phone number, and email.

  • Order Information, including billing and shipping address, payment confirmation, email, and phone number.

  • Account Information, such as username, password, security questions, and other security-related data.

  • Customer Service Information, such as messages and communication details you choose to share with us.

Some features of the Services may require you to provide this information directly. You may decline to provide it, but this may limit your ability to use certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”), including:

  • Device and browser information

  • Network connection details

  • IP address

  • Usage patterns and interactions with the Site

We use cookies, pixels, and similar technologies ("Cookies") to facilitate this.

Information from Third Parties

We may receive information about you from third parties, such as:

  • Platform Providers, like Shopify

  • Payment Processors, for billing information and transaction processing

  • Marketing and Advertising Partners, including email campaign tools, social media platforms, and analytics providers

This data is processed in accordance with this Privacy Policy. Also see the section on Third-Party Links and Websites.

How We Use Your Personal Information

Providing the Services

We use your personal information to:

  • Process orders and payments

  • Send notifications and confirmations

  • Create and manage your account

  • Fulfill returns and exchanges

  • Connect with other Shopify services as applicable

Marketing and Advertising

We may use your information to send promotional emails, SMS, or mail and to personalize your experience with ads on our Site and others.

Security and Fraud Prevention

We use your information to detect, investigate, and respond to fraud, misuse, and security threats. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

Communications and Improvements

We use your information to provide customer support, improve the Services, and strengthen our relationship with you.

Cookies

We use cookies to run and enhance the Services. Visit Shopify's Cookie Policy for full details.

You may manage cookie settings through your browser. Blocking cookies may affect your experience and limit functionality.

Please note, like many websites, we do not currently respond to “Do Not Track” signals. For more on this, visit www.allaboutdnt.com.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and Service Providers, such as hosting services, payment processors, order fulfillment, analytics, and support providers

  • Marketing and Advertising Partners, in accordance with their privacy policies

  • Affiliates, to manage our business operations

  • Legal or Government Authorities, when required

  • Buyers, in the context of a merger or business transaction

In the last 12 months, we have disclosed the following categories of personal information:

Category Recipients
Identifiers (contact/order/account data) Vendors, marketing partners, affiliates
Commercial information Same as above
Internet/Network activity Same as above
Geolocation Same as above

We do not sell or share sensitive personal information without your consent.

Third-Party Sites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these websites. Please review their privacy policies before interacting with them.

Information shared on public forums or third-party platforms may be visible to others and not subject to this Privacy Policy.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If we learn that we have, we will delete such data.

Security and Data Retention

While we take reasonable security measures, no system is completely secure. Do not share sensitive data through unencrypted channels.

We retain your information as needed to:

  • Maintain your account

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

Your Rights

Depending on your location, you may have the following rights:

  • Right to Know – What information we collect and how we use it

  • Right to Delete – Request deletion of your data

  • Right to Correct – Request correction of inaccurate data

  • Right to Portability – Request a copy of your data

  • Right to Restrict – Request limits on how we use your data

  • Right to Withdraw Consent – Withdraw consent where processing is based on it

  • Right to Appeal – Challenge a denied request

  • Communication Preferences – Opt out of marketing emails at any time

You can exercise these rights through the Site or by contacting us (see below). We may request identity verification before fulfilling your request.

We do not discriminate against individuals who exercise their data rights.

Complaints

If you have complaints, contact us using the information below. You may also have the right to appeal or contact your local data protection authority.

International Users

We may store and process your information outside your country. If transferred outside of Europe, we rely on legal safeguards such as the EU’s Standard Contractual Clauses or UK equivalents.

Contact

If you have questions or wish to exercise your privacy rights, please contact us at:

📧 Email: jimdum909@gmail.com
📍 Mail: 7342 13e Avenue, Montreal, QC, H2A 2X5, Canada